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B2B Client Portal
VisitEnterprise-grade founder portal designed for 1,000+ startups to access membership, programs, onboarding, and personalized support in one place. I led the UX/UI process to build a centralized, friction-reducing experience that empowers founders to engage seamlessly with Communitech resources.
Client
Year
Services
from insight to impact
Clients grappling with fragmented resources
Without a centralized hub, they struggled to track program progress, locate resources, or clearly understand their connection to the organization.
4 months of robust research
Mixed-methods research - including usability-testing, tree testing, depth interviews and analytics - guided the design strategy with clear goals.
Custom portal for unique needs
Business accelerators and incubators have distinct requirements often unmet by off-the-shelf tools; a tailored portal was essential for effective support.
Human-first approach
Personalization, avatars, community notes and easy access to support preserve the warmth of human connection, even as processes are digitized.
All-in-one solution
Now, clients can apply to, access, manage, and benefit from all of Communitech’s offerings in one place, replacing disparate and disconnected workflows.
Client-led design
The design reflects the real needs, behaviors, and desires of clients to ensure genuine adoption and high satisfaction.
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